DuePair Support
Support information for DuePair.
Contact
Email support@duepair.com for DuePair support.
Common Questions
- DuePair stores tracking data on your device and can sync through your private iCloud database when enabled.
- Text recognition runs on device. Its item, amount, and stage results are suggestions to review before applying. If you enable screenshot suggestions, DuePair checks only up to 8 screenshots from the previous 72 hours on device; screenshots and recognized text are not uploaded to a developer-operated server.
- DuePair Pro is a one-time non-consumable App Store in-app purchase. Use Restore Purchase in the app if you reinstall or change devices with the same Apple ID.
- Local notifications, widgets, and Live Activities depend on iOS settings, Focus modes, battery state, and Apple platform behavior.